Refund policy

All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.

Refunds

Items correctly supplied against a firm order may not be returned for credit without prior agreement from us. We reserve the right to make a percentage charge for the restocking of 20% of the value of the goods. It is also the customer’s responsibility to get the goods returned to us, we may be able to collect but it would be chargeable.

We also reserve the right not to refund items that are non-stocked, fabricated or bespoke.

Delivery Discrepancies

Claims for transit damage or shortages cannot be accepted unless advised within 48 hours of receipt of goods. Claims made after this timescale will not be accepted.