We’re delighted to announce that we have been awarded the ISO 9001:2015 Management System certificate. This is for the provision of goods and services in the agriculture and construction sectors, reflecting our excellent commitment to our customers.
We care about our customers
Customer care is paramount to what we do. We want to make our customers happy so that you come back and use our service.
Obtaining an ISO accreditation was extremely important to us. As an internationally recognised standard for quality, it was yet another way to show you just how committed we are to providing you with an outstanding customer service.
What this means to us
“We’re extremely proud of our team and their efforts to attain the ISO 9001 certification” says Andy Cotterill, Managing Director. “It means that quality is not just a concept for us, but a reality. Our policies and procedures document that, but our expert members of staff show it in how they work and particularly in how they engage with our customers.”
According to Luke Beer, Sales Director, “Our ISO 9001 certification provides tangible evidence to customers, suppliers, employees and our community of our commitment to providing them with quality products and the best possible service.”
Please get in touch
We will always work to provide you with a solution to meet your specific needs and budget, providing you with expert advice on the different options available to you. If you have any questions regarding our ISO accreditation or require a quote please do not hesitate to get in touch.
Please get in contact at 0121 351 3230 to speak to one of our expert advisers or alternatively email us at sales@cotterillcivils.co.uk